Shipping Policy

Shipping Policy

Thank you for shopping with Gravity Desk Essentials. We’re committed to delivering high-quality products to your workspace with care, clarity, and precision.

Order Processing Times

In-Stock Items: Orders are processed within 1–3 business days.

Pre-Orders: If you order an item marked as pre-order, the estimated ship date will be clearly shown on the product page and in your confirmation email. You’ll receive updates by email as soon as your order ships.

Shipping Rates

Canada & USA: Free Shipping on all orders.

International: Calculated at checkout (rates vary by destination).

Estimated Delivery Times

Canada & USA: 7–15 business days (once shipped).

International: 10–20 business days (varies by destination).

Please note: shipping times may be affected by carrier delays or high demand. You’ll always receive a tracking number once your order has shipped.

Order Tracking
You’ll receive a confirmation email with tracking details once your order is on the move.

Damaged or Lost Packages
If your item arrives damaged or is lost in transit, contact us at info@gravitydeskessentials.com within 7 days of the expected delivery date. We’ll work with you to resolve the issue promptly.

Customs & Duties
For international orders, customs fees or duties may apply. These are the buyer’s responsibility and vary by country.